Rough Country Retractable Steps Not Working

If your rough country retractable steps are not working, check the wiring and fuses first. These common issues can cause problems with the steps’ operation.

Rough country’s retractable steps are a popular choice for truck owners who want to add a convenient and functional step to their vehicle. However, like any mechanical accessory, these steps can develop problems over time. If you find that your steps are not working, it could be due to wiring or fuse issues. In this article, we’ll go over some steps you can take to troubleshoot your retractable steps and get them working again. We’ll also look at some common problems that can affect the operation of these steps, so you can avoid them in the future.

Causes Of Rough Country Retractable Steps Not Working

Have you been facing issues with your rough country retractable steps? These electrically powered running boards offer a convenient and stylish way to access your vehicle, but like any other auto part, they can also face maintenance issues. In this blog post, we’ll discuss the common causes of rough country retractable steps not working.

We’ll cover electrical, mechanical, and environmental issues that could be the culprit.

Electrical Issues

Rough country retractable steps may not work properly due to electrical failures.

  • Blown fuse – if the running board doesn’t deploy or retract, it may be due to a blown fuse. Check your fuse box and replace the blown fuse.
  • Malfunctioning motor – when the motor stops working, the running boards may get stuck, or they may not retract fully. In this case, you may need to replace the motor.
  • Faulty wiring – faulty wiring is another issue that can affect the retracting and deploying of the running boards. It’s essential to examine the wires and make sure they’re correctly connected and not damaged.

Mechanical Issues

Mechanical problems can also prevent the rough country retractable steps from deploying and retracting as intended.

  • Obstructions – the running boards may get stuck if there’s an obstruction in their path, like rocks, debris, or dirt. Regular cleaning, especially during muddy seasons, will keep the running boards free of obstructions.
  • Damaged steps – damage or wear and tear to the running board steps can cause them to malfunction. You might have to replace the steps to get them to work again.
  • Failed retractor – the retractor system might fail if the motor, wiring, or the retractor itself is damaged. In this case, it’s better to replace the whole retractor mechanism.

Environmental Issues

Finally, environmental factors can adversely affect the rough country retractable steps.

  • Rust and corrosion – rust and corrosion can cause the running boards’ hinges, bolts, and brackets to weaken, making the steps harder to retract or deploy.
  • Extreme temperatures – extreme hot or cold temperatures can cause the motors and wires to malfunction, preventing the running boards from deploying or retracting as intended.
  • Water damage – running boards can get wet and damaged during heavy rain, snowy weather, or car washes, which can lead to electrical or mechanical issues.

The rough country retractable steps may face various issues that can prevent them from functioning efficiently. Understanding these common causes will enable you to take proper care of the running boards, improving their lifespan and performance. With regular maintenance, you can keep your running boards running smoothly for years to come.

Solutions To Rough Country Retractable Steps Not Working

If you’re facing problems with rough country retractable steps not working, you’re not alone. Fortunately, there are solutions available to help you diagnose and fix the issue. Whether it’s a diy project or professional assistance is needed, addressing the problem early can save you time, effort, and money in the long run.

Diy Fixes

For those who are handy with tools and have a basic understanding of how retractable steps work, trying to fix the issue on your own is worth considering.

  • check the wiring – make sure all wiring connections are securely fastened and free of corrosion.
  • inspect the motor – check the motor for debris or damage, including the brushes and gear.
  • clean the steps – dirt and debris buildup can make the steps stick or not retract, so cleaning them regularly may help.

Professional Assistance

If diy fixes don’t work, or if you’re not confident in your ability to undertake the repair yourself, it’s time to call for professional help. Experienced mechanics or auto electricians can help diagnose and repair the problem for you.

  • find a licensed mechanic –get recommendations from friends, check online reviews, and ensure they’re experienced with retractable steps.
  • get a quote – before proceeding with any repairs, make sure you get a detailed quote for work and parts.
  • ask questions – make sure you ask any questions you have to help you understand the issue, the repair process, and costs involved.

Preventative Measures

Taking preventative measures to avoid future issues with your rough country retractable steps is essential.

  • regular maintenance – regularly clean the steps, check the wiring, and inspect the motor.
  • drive safely – avoid driving over rough terrain or obstacles that could damage the retractable steps.
  • know your steps – familiarize yourself with the retractable mechanism, how it works, and identify potential problems early on.

If you’re having issues with rough country retractable steps, don’t panic – there are solutions available. Follow the diy fixes outlined above if you’re handy with tools, or seek professional assistance if you’re not. Finally, taking preventative measures can help avoid future issues and ensure the longevity of your retractable steps.

Frequently Asked Questions

Rough country retractable steps are a popular add-on for trucks and other off-road vehicles. They are sturdy and reliable, but occasionally, they may refuse to extend or retract. This can be frustrating, especially if you rely on them for convenient entry and exit from your vehicle.

To help you troubleshoot any issues you may be encountering with your rough country retractable steps, here are some frequently asked questions.

List Of Frequently Asked Questions

  • Why won’t my retractable steps extend?
  • Why won’t my retractable steps retract?
  • How do i reset my retractable steps?
  • Why are my retractable steps making a grinding noise?
  • How do i clean and maintain my retractable steps?

Why Won’T My Retractable Steps Extend?

  • Check the wiring connection to ensure that it is not loose or damaged.
  • Make sure that the sensor is not obstructed and can detect your foot or hand gestures.
  • Check the battery and charging system to ensure that it is functioning correctly.

Why Won’T My Retractable Steps Retract?

  • Check the wiring connection to ensure that it is not loose or damaged.
  • Verify that there is no obstruction preventing the steps from retracting.
  • Ensure that the sensor is functioning correctly.

How Do I Reset My Retractable Steps?

  • Disconnect the battery for several minutes, then reconnect it.
  • If the above step doesn’t work, press and hold the “reset” button located on the control unit for five seconds to perform a manual reset.

Why Are My Retractable Steps Making A Grinding Noise?

  • Check to ensure that there are no obstructions or debris blocking the movement of the steps.
  • Check the alignment of the steps to ensure that they are installed correctly.
  • Inspect the gears and motor to confirm that they are not damaged.

How Do I Clean And Maintain My Retractable Steps?

  • Wash the steps regularly with soap water and dry them with a clean towel.
  • Check the wiring connections for signs of wear and tear.
  • Apply lubrication to the gears and motor every six months.


As we come to the end of this blog post, we have learned about the common issues faced by rough country retractable steps and how to troubleshoot them. We hope that these tips have helped you in getting your retractable steps back to functioning properly.

Regular maintenance and proper installation can go a long way in ensuring the longevity and smooth operation of these steps. Remember to always follow the manufacturer’s instructions and seek professional help if needed. That being said, if you are still facing issues with your rough country retractable steps, don’t hesitate to reach out to their support team for help.

We hope that this blog post has been informative and helpful, and we thank you for taking the time to read it.

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