Ford Edge’s Touch Screen Not Working

The ford edge touch screen can stop working due to software glitches or physical damage. Troubleshoot touch screen problems by rebooting the system or consulting a professional for repair.

The ford edge touch screen is a crucial component of the car’s infotainment system that is user-friendly and ensures better driving experiences. However, many ford edge users have reported their touch screen display not working correctly, rendering the system almost useless.

This issue can occur due to software malfunctions, physical damages caused by moisture, dust, or a drop, a disconnected connection, or hardware problems. A malfunctioning touch screen could lead to frustration and inconvenience while driving.

In this article, we will discuss the potential causes of a non-functional touch screen and possible solutions to get the system back up and running.

Understanding Ford Edge Touch Screen Issues

Ford edge is a popular mid-size suv that comes with a modern touch screen display. However, like any other electronic device, the touch screen in your ford edge can malfunction and stop working correctly. In this blog post, we will discuss the common issues that ford edge owners face with their touch screens and the possible reasons why they occur.

Identifying Symptoms Of A Malfunctioning Touch Screen

The first step in understanding why your ford edge touch screen is not working is to identify the symptoms of a malfunctioning display.

  • The touch screen does not respond when you touch it.
  • The touch screen responds, but the display is slow or lags.
  • The touch screen display flickers or goes blank.
  • The touch screen responds, but the wrong options or buttons are pressed.
  • The touch screen display shows distorted or scrambled images.

Why The Touch Screen Stops Working

Several factors could cause your ford edge touch screen not to work correctly.

  • Mechanical issues: if there is a problem with the touch screen’s hardware, it may not work correctly. Some of the mechanical issues that could cause a malfunctioning touch screen include loose connections, cracked screens, or damaged circuit boards.
  • Software problems: the touch screen’s software may be outdated, corrupted or have bugs that cause the display to malfunction. When this happens, the screen may become unresponsive or display wrong information.
  • Electrical issues: electrical problems in the car such as a weak battery, faulty alternator, or a blown fuse could affect the touch screen’s functionality. If the touch screen has no power, it will not work correctly.

Potential Causes Of The Problem

If your ford edge touch screen is not working, several potential causes could be responsible.

  • Screen calibration issues: if the touch screen was not calibrated correctly, it may not respond to your touch commands correctly.
  • Hardware issues: issues with the touch screen’s hardware components or connections can cause the display to malfunction.
  • Software bugs: there could be bugs in the car’s software or in the touch screen firmware that cause it to display wrong information or become unresponsive.
  • Electrical problems: electrical issues such as loose connections, weak batteries, and low voltage could affect the touch screen’s functionality.

A malfunctioning touch screen in your ford edge can be a frustrating experience. However, understanding the symptoms, causes, and potential issues can help you diagnose the problem quickly. Always remember to have a qualified mechanic or technician diagnose and fix the problem for you to avoid damaging your car’s electrical and electronic systems.

Diy Troubleshooting

The ford edge is a highly popular vehicle that has earned a reputation for its reliability and performance. However, you may sometimes encounter problems with your ford edge’s touch screen. It’s not uncommon to face issues such as a frozen or unresponsive touch screen, which can be frustrating when you’re trying to make a call or navigate to a new location.

Simple Steps To Fix Minor Touch Screen Issues

Before you panic and take your ford edge to a mechanic, follow these simple steps to try and fix the issue yourself:

  • Turn off your car and wait for a minute before restarting it. This might help reset the touch screen and get it working again.
  • Make sure that the touch screen is clean and free of any dust or debris that might be obstructing it. Use a microfiber cloth to wipe away any dirt or smudges.
  • Check if there are any latest system updates available for your ford entertainment system and install them.

If these steps don’t work, it’s time to move to the next level of troubleshooting.

Checking The Touch Screen Connection

Sometimes, the touch screen may become disconnected from the car’s power source, leading to unresponsiveness.

  • Turn off the engine and wait for a few minutes before checking the touch screen cables in the dashboard.
  • Remove the touch screen cables, clean them with rubbing alcohol using a clean cloth, and reconnect them firmly.

If this doesn’t solve the problem, try resetting the touch screen.

How To Reset The Touch Screen

If the touch screen is still not working, a factory reset may be the solution.

  • Turn off your car.
  • Press the “audio” and “climate” button at the same time and keep them pressed.
  • While holding the buttons, start the ignition and continue holding them until the touch screen displays the engineering menu.
  • Select “clear all private data” to erase all the stored data and reset the unit to factory settings.

Before seeking professional help, try these diy troubleshooting steps mentioned above to fix your ford edge’s touch screen issues. Nonetheless, if the touch screen still does not work, it’s recommended to take it to a certified mechanic.

Advanced Troubleshooting

If you’re a ford edge owner, you’ve likely enjoyed using its touch screen display. However, if you’re experiencing touch screen problems, you may be wondering what to do next. In this blog post, we’ll cover advanced troubleshooting for persistent touch screen problems, including checking and updating software, reinstalling or replacing touch screen hardware, and more complicated fixes.

More Complicated Fixes For Persistent Touch Screen Problems

If you’ve already tried basic troubleshooting and your ford edge touch screen is still experiencing problems, you may need to move to more complicated fixes.

Checking And Updating Software

  • Check for any software updates that may be available for your vehicle’s touch screen display.
  • If an update is available, follow the instructions to install it.
  • Keep in mind that not all touch screen problems can be fixed through a software update, but it’s always worth checking.

Reinstalling Or Replacing The Touch Screen Hardware

  • If you have experience working with technology and vehicle components, you may be able to reinstall the touch screen hardware yourself.
  • If not, it’s best to take your vehicle to a trusted mechanic or dealership to have the hardware professionally installed or replaced.
  • Keep in mind that hardware replacement can be expensive, but it may be necessary if the touch screen issues are persistent.

Other Common Fixes

  • Factory reset the touch screen by following the instructions provided by ford.
  • Disconnect the battery for a few minutes and then reconnect it to see if that resolves the issue.
  • Double-check that all cables are connected properly and not damaged.
  • If the touch screen is showing physical damage, such as cracks or scratches, it may need to be replaced entirely.

Remember, if you’re not comfortable working with technology or vehicle components, it’s best to seek professional help. By following these advanced troubleshooting steps, you can hopefully resolve any touch screen issues you’re experiencing with your ford edge.

When To Consult A Professional

The ford edge touch screen is a modern and convenient feature that drivers rely on for entertainment, navigation, and vehicle controls. However, if you are experiencing touch screen issues, trying to fix them without professional assistance could cause irreversible damage to your car’s electronic system.

So, how do you know if the problem is beyond a diy repair?

Indications That The Problem Is Beyond Diy Repair

  • The touch screen is unresponsive or intermittently freezes.
  • The touch screen displays error messages or resets automatically.
  • The touch screen does not display any images or visuals.

In these situations, it is most likely that the issue cannot be fixed by the driver but requires the expertise of a professional technician.

Risks Of Trying To Fix Touch Screen Issues Without Professional Assistance

  • Diy repair attempts can cause irreversible damage that could lead to more costly repairs.
  • Tinkering with the internal electronics can be dangerous, especially if you lack the proper tools and experience.
  • Warranties can be voided if unapproved repairs are made.

Attempting a diy repair without the relevant experience and training could lead to significant personal and financial consequences.

How To Find A Reliable Technician To Repair The Touch Screen

Finding a dependable technician for your ford edge touch screen repair can seem challenging, but here are some tips to help you find the right one:

  • Start by researching and reading reviews of local repair shops online.
  • Check if the repair shop is certified and licensed to work on ford vehicles.
  • Ensure they have experience working with ford edge models.
  • Request an estimate of the costs, including both parts and labor.
  • Ask if they offer a guarantee or warranty for their services.

By following these tips, you can find a reliable technician who will diagnose and repair your ford edge touch screen issues promptly.

When your touch screen stops functioning correctly, it’s essential to know when to seek professional help. Avoid diy attempts that could lead to further complications, and instead find a qualified technician to ensure that your ford edge’s touch screen is working correctly.

Ford Edge Touch Screen Not Working

If your ford edge touch screen is not working, it can be frustrating and may disrupt your driving experience. Your touch screen is a key feature where you control your car’s media and communication systems. Understanding how to troubleshoot and fix your ford edge touch screen is essential.

Read on for a guide on how to resolve touch screen issues and enjoy your car’s digital entertainment once again.

Causes Of Ford Edge Touch Screen Not Working

Before attempting to fix your ford edge touch screen, it’s crucial to understand the cause of the problem.

  • Software bugs and glitches
  • A broken or damaged display screen
  • Malfunctioning touch sensors or controllers
  • Electrical issues with the car’s battery or wiring
  • Loose or disconnected wiring on the touch screen assembly

Troubleshooting Ford Edge Touch Screen

To troubleshoot your ford edge touch screen, follow the steps below:

  • Restart your car: sometimes, rebooting your car can help fix the touch screen issue.
  • Check for software updates: in some cases, software updates may be available to fix touch screen problems.
  • Reset factory settings: if the touch screen is still not working, try resetting to factory settings.
  • Inspect the wiring harness: ensure that the wiring harness is plugged in securely and that the cables are not damaged.
  • Check the fuse: inspect the fuse that controls the touch screen to check if it has blown out.
  • Replace the touch screen module: if all else fails, the touch screen module may need to be replaced.

It’s essential to follow the car manual’s instructions when troubleshooting your touch screen to avoid further damage to the car’s systems.

Prevention And Maintenance Tips

To avoid touch screen problems in the future, here are some prevention and maintenance tips to follow:

  • Keep your car in a cool, dry place to prevent electrical issues.
  • Clean your touch screen regularly to remove dirt and grime.
  • Use a microfiber cloth to prevent scratches on the touch screen.
  • Avoid using harsh cleaning chemicals on your touch screen.
  • Check your car battery regularly to ensure it’s fully charged.

Dealing with a ford edge touch screen not working issue can be a hassle, but with proper troubleshooting, you can fix the problem quickly. Follow the prevention and maintenance tips to avoid future issues with your touch screen. It’s crucial to have a well-maintained touch screen to enjoy your car’s digital entertainment and your smooth driving experience.


So if you’re owning a ford edge and facing touch screen issues, you’re not alone. It’s a common problem that many ford edge owners encounter. However, it’s not something you should ignore as the touch screen not working can be a severe safety hazard.

It can lead to distractions while driving and cause accidents. The first step is to check with the dealer if the warranty covers the issue and if not, try to troubleshoot the system. You may reset the system, check if the cables are attached correctly, or update the software.

If none of these solutions work, do not hesitate to contact a professional technician for help. Taking care of the touch screen issue will not only ensure your safety but also help you enjoy the driving experience and features the ford edge has to offer.

Leave a Comment