Dometic Electric Awning Problems

Dometic electric awning problems can be resolved by troubleshooting the issue or seeking professional help. Here is a brief introduction to address common issues you may encounter with your dometic electric awning.

Dometic electric awnings are a popular choice for rv owners seeking convenience and protection from the elements. These awnings offer ease of use with the push of a button, but they can sometimes experience problems. Understanding and troubleshooting these issues can help you get your awning back in working condition quickly.

In this article, we will discuss common problems with dometic electric awnings and provide tips on how to resolve them. Whether you are experiencing difficulty with extending or retracting the awning, motor problems, or other issues, we have you covered with solutions that will have you back to enjoying the shade and comfort in no time.

Common Issues And Quick Fixes

Awning Won’T Extend Or Retract

Is your dometic electric awning refusing to extend or retract? It can be frustrating to encounter this problem, especially when you’re trying to enjoy the shade or protect your outdoor space. Thankfully, there are a few common issues that could be causing this problem, and even some quick fixes you can try before calling for professional help:

  • Check the power source: Ensure that the power is properly connected to the awning motor. A loose or faulty connection can prevent the awning from extending or retracting.
  • Reset the motor: Sometimes, the awning motor may need to be reset. Locate the reset button on the motor or refer to the manufacturer’s instructions on how to reset it properly.
  • Inspect the control panel: Examine the control panel for any signs of damage or worn-out buttons. If necessary, replace the control panel to solve the issue.
  • Examine the remote control: If you’re using a remote control to operate your awning, make sure the batteries are fresh and properly inserted. Try replacing the batteries to see if that resolves the problem.
  • Lubricate the awning hardware: Over time, the awning’s moving parts may become stiff or rusty, preventing smooth operation. Apply a silicone-based lubricant to the hardware components to ensure they move freely.

Awning Motor Keeps Running

Is your dometic electric awning motor continuously running, even when the awning is fully extended or retracted? This issue can lead to unnecessary wear and tear on the motor and potentially cause other problems. Here are some likely causes and quick fixes to address this situation:

  • Adjust the limit switches: The limit switches are responsible for stopping the motor when the awning reaches its fully extended or retracted position. If these switches are misaligned or malfunctioning, they can cause the motor to keep running. Carefully adjust the limit switches according to the manufacturer’s instructions to resolve the issue.
  • Check the wind sensor: If your awning is equipped with a wind sensor, it can sometimes mistakenly trigger the motor to keep running. Inspect the wind sensor for any obstructions or debris and ensure it is properly calibrated. Clean or replace the wind sensor if necessary.
  • Inspect the control module: The control module communicates with the motor to control its operation. If the control module is faulty, it may cause the motor to keep running. Check for any signs of damage or loose wires and replace the control module if needed.
  • Seek professional assistance: If the above quick fixes don’t resolve the issue, it is recommended to seek professional help. A qualified technician can diagnose the problem accurately and provide the necessary repairs or replacements.

Awning Fabric Is Torn Or Worn Out

Over time, the awning fabric on your dometic electric awning can become torn or worn out due to exposure to the elements. This not only affects the aesthetics but also compromises the functionality of the awning. Here’s what you can do to address this common problem:

  • Assess the damage: Carefully inspect the awning fabric to determine the extent of the tear or wear. Identify any specific areas that require attention.
  • Patch or repair: For small tears or worn-out areas, you may be able to patch or repair the fabric yourself. Use awning repair tape or a patch kit specifically designed for the awning fabric material. Follow the manufacturer’s instructions to ensure proper application.
  • Consider replacement: If the damage is extensive or the fabric is significantly worn out, it’s best to consider replacing the awning fabric entirely. A new fabric will not only restore the appearance but also enhance the durability and functionality of the awning.
  • Professional installation: For replacement of the awning fabric, it’s advisable to seek professional installation. They have the necessary expertise and tools to ensure a proper and secure fit of the new fabric.

By addressing these common issues and trying out the quick fixes mentioned above, you can get your dometic electric awning back in full working order and continue to enjoy the benefits it provides.

Checking Power Supply

Ensure The Awning Is Properly Connected To A Power Source

Ensuring that your dometic electric awning is properly connected to a power source is the first step in troubleshooting any power-related issues. Without a strong and reliable power supply, your awning may not function as expected. Here’s what you need to check:

  • Examine the power cord: Make sure that the power cord is securely plugged into both the awning motor and the power outlet. Inspect the cord for any signs of damage, such as frayed wires or exposed insulation.
  • Confirm power source: Double-check that the power outlet is supplying electricity by plugging in another device or using a circuit tester.
  • Unobstructed cables: Ensure that the power cord is not being pinched, kinked, or blocked in any way. This can prevent proper power flow to the awning.
  • Outdoor weatherproofing: If you have an outdoor power outlet specifically designed for your awning, ensure that it is in good condition and protected from the elements. Harsh weather conditions can damage the power supply and affect its functionality.

Test The Power Supply Using A Voltmeter

If you’ve verified that your awning is properly connected to a power source and it still doesn’t work, the next step is to test the power supply using a voltmeter. A voltmeter is a handy tool that measures the voltage in an electrical circuit. Here’s how to do it:

  • Set up the voltmeter: Switch the voltmeter to the appropriate voltage range for your power supply. Most awnings require a 12-volt dc power supply, but it’s essential to consult the manufacturer’s instructions.
  • Connect the probes: Insert the negative (black) probe into the common terminal and the positive (red) probe into the voltage terminal on the voltmeter.
  • Test the power source: Touch the positive probe to the positive wire terminal of the power supply and the negative probe to the negative wire terminal. The voltmeter should display the voltage reading. If the reading is significantly lower than the expected voltage, there may be an issue with the power supply.

Troubleshoot Faulty Wiring Or Connectors

Difficulties with the power supply can be attributed to faulty wiring or connectors. Here are the steps to troubleshoot any potential problems

  • Examine the wiring: Inspect the wires running from the power source to the awning motor for any signs of damage, such as cuts, loose connections, or melted insulation. If you notice any issues, consider repairing or replacing the wiring.
  • Check the connectors: Ensure that all connectors are secure and tightly connected. Loose or corroded connectors can disrupt the power flow and cause problems with the awning operation.
  • Test continuity: Use a multimeter to test for continuity in the wiring and connectors. This will help identify any breaks or interruptions in the electrical circuit.
  • Replace faulty components: If you discover faulty wiring or connectors, it’s essential to replace them with new ones to ensure a reliable power supply to your dometic electric awning.

Remember, if you’re unsure about any electrical repairs or troubleshooting steps, it’s always best to consult a professional to avoid further damage or electrical hazards.

Resetting Awning Control System

So, you’re having some issues with your dometic electric awning? Don’t worry, you’re not alone. Many people encounter problems with their awning control systems at some point. One effective solution to troubleshooting some of these issues is resetting the awning control system.

Resetting the system can help resolve minor glitches and get your awning back to working order. Here are some steps to follow:

Locate The Awning Control Switch Or Remote

  • Find the awning control switch or remote. Depending on your particular model, the switch may be located on the interior wall, near the entrance, or outside near the awning itself.
  • It’s important to ensure that the switch is in an easily accessible location.

Perform A Reset By Following Manufacturer Instructions

  • Consult your user manual or contact the manufacturer to locate the specific instructions for resetting the awning control system.
  • Manufacturers often provide detailed step-by-step guidelines on how to reset the system safely.
  • Follow these instructions carefully to avoid any unnecessary complications or potential damage.

Test The Awning Operation After Resetting

  • After resetting the awning control system, it’s essential to test its functionality.
  • Use the control switch or remote to extend or retract the awning fully.
  • Observe any changes or improvements in the system’s operation.
  • Make sure that the awning moves smoothly and operates without any unusual noises or delays.

Remember, if you’re unsure about any aspect of the process or if the problem persists after attempting to reset the awning control system, it’s always advisable to seek professional assistance. By following these simple steps, you can potentially resolve some common dometic electric awning problems and enjoy the convenience and comfort of your retractable awning once again.

Inspecting Awning Motor

When it comes to dometic electric awnings, the motor plays a crucial role in ensuring smooth operation. However, like any other mechanical component, the awning motor can face its fair share of problems. If you’re experiencing issues with your awning, it’s essential to inspect the motor thoroughly.

By following a few simple steps, you can diagnose and potentially resolve any problems related to the motor. Let’s take a closer look at the key checkpoints when inspecting the awning motor:

Check For Any Obstructions Or Debris Blocking The Motor:

  • Ensure that no branches, leaves, or other objects are obstructing the motor’s movement.
  • Carefully inspect the area around the awning to remove any debris that may be blocking the motor’s path.
  • Check the awning fabric for tears or rips that could interfere with the motor’s operation.

Lubricate Moving Parts To Ensure Smooth Operation:

  • Apply a suitable lubricant to the awning motor’s moving parts, such as gears and bearings.
  • Use a lubricant that is specifically designed for outdoor use and is compatible with the motor’s material.
  • Regularly lubricate the motor as part of your awning maintenance routine to prevent unnecessary wear and tear.

Test The Functionality Of The Motor:

  • Using the awning control, extend and retract the awning to assess its performance.
  • Observe the motor’s movement and listen for any unusual noises, such as grinding or clicking sounds.
  • If the motor displays erratic behavior or fails to function at all, it may require professional inspection or repair.

Regularly inspecting the awning motor is essential for identifying and addressing any potential issues. By checking for obstructions or debris, lubricating moving parts, and testing the motor’s functionality, you can ensure that your dometic electric awning operates smoothly and efficiently.

If problems persist, it’s advisable to consult a professional to avoid further complications. Remember, taking care of your awning motor will extend its lifespan and enhance your overall awning experience.

Examining Awning Fabric

Before you go about cleaning your awning fabric, it’s crucial to inspect it for any potential issues. Regular use, exposure to the elements, or even accidental mishaps can lead to tears, loose stitching, or signs of wear. Take a close look at the fabric to ensure it is in good condition.

Here are a few key points to consider:

  • Carefully examine the entire awning fabric, paying special attention to the edges and seams where damage is more likely to occur.
  • Check for any tears or holes that may have formed over time. Even small tears can worsen with use and weather exposure.
  • Ensure that the stitching is intact and secure. Loose stitching can indicate weak points and potential problems.
  • Look for signs of wear such as fading, discoloration, or thinning of the fabric. These issues can affect the durability and longevity of the awning.

Remember, addressing any fabric issues promptly can help prevent further damage and allow you to enjoy your awning for years to come.

Clean The Fabric Using A Mild Detergent And Water Solution

To keep your awning fabric looking its best, regular cleaning is essential. Accumulated dirt, dust, and debris can not only impact the appearance but also lead to premature wear. Here are the key points to consider when cleaning your fabric:

  • Start by thoroughly rinsing the awning and removing any loose debris with a gentle stream of water.
  • Prepare a mild detergent and water solution. Avoid using harsh chemicals or bleach, as these can damage the fabric.
  • Using a soft brush or sponge, gently scrub the fabric in a circular motion, focusing on any areas with stains or dirt buildup.
  • Rinse the fabric thoroughly to remove any detergent residue.
  • Allow the fabric to air dry completely before retracting the awning.

Regular cleaning not only helps maintain the aesthetic appeal of your awning but also assists in preventing mold and mildew growth.

Consider Replacing The Fabric If Damages Are Extensive

Despite proper care, there may come a time when the awning fabric sustains extensive damage that cannot be easily repaired. In such cases, replacing the fabric becomes necessary. Here are a few points to consider when determining whether it’s time for a replacement:

  • If the fabric has multiple tears, holes, or significant wear and discoloration, it may be time for a replacement.
  • Evaluate the overall condition of the fabric, considering its ability to withstand weather exposure and its structural integrity. Signs of severe degradation or weakness indicate the need for replacement.
  • Assess the cost of repairs versus the cost of a new fabric. In some cases, it may be more cost-effective and practical to invest in a replacement rather than attempting repairs.

Remember, replacing the fabric not only improves the appearance of your awning but also ensures its functionality and enhances its lifespan.

Addressing Sensor Malfunctions

Dometic electric awnings are a convenient and popular choice for providing shade and shelter outdoors. However, like any electrical device, they can encounter problems from time to time. One common issue that owners may experience is sensor malfunctions. These sensors play a crucial role in detecting wind or rain and automatically retracting the awning to prevent damage.

If you’re facing problems with your dometic electric awning’s sensors, addressing them promptly can help ensure smooth and uninterrupted operation. In this section, we’ll explore some practical steps you can take to troubleshoot and resolve sensor malfunctions. Let’s dive in!

Check The Awning’S Wind Or Rain Sensor For Any Issues:

  • Inspect the sensor carefully for any visible damage or debris accumulation.
  • Ensure that the sensor is securely mounted and hasn’t come loose.

Adjust The Sensor’S Sensitivity Or Position If Necessary:

  • If the sensor is too sensitive, it may retract the awning unnecessarily. Use the instructions provided by the manufacturer to adjust the sensitivity level as required.
  • Check whether the position of the sensor is optimal for detecting wind or rain. Make sure it is unobstructed and located in a spot where it can effectively detect changes in weather conditions.

Test The Sensor’S Functionality After Making Adjustments:

  • Once you’ve made any necessary adjustments, test the sensor’s functionality by simulating wind or rain conditions.
  • Check if the sensor responds appropriately by retracting the awning when it detects wind or rain and extending it when the conditions are favorable.

By following these simple steps, you can address sensor malfunctions in your dometic electric awning. Remember to always refer to the manufacturer’s instructions for specific guidance related to your awning model. Troubleshooting and resolving sensor issues will help ensure that your awning operates smoothly and provides you with the shade and shelter you need.

Seeking Professional Assistance

Are you experiencing issues with your dometic electric awning? While some problems can be solved with simple troubleshooting steps, there may be instances where seeking professional assistance is necessary. In these cases, it’s important to contact an authorized dometic service center. Here’s what you need to know before reaching out to the professionals

  • Contact an authorized dometic service center for complex issues:
  • When you’ve exhausted all troubleshooting options and the problem persists, it’s best to consult with experts in dometic awning repairs.
  • These service centers have the knowledge and expertise to diagnose and fix more complex problems that may require specialized tools and equipment.
  • Provide them with the necessary information and documentation:
  • Before contacting the service center, gather all relevant information about your dometic awning, including its model number, purchase date, and any warranty details.
  • Providing this information will help them better understand your specific situation and expedite the repair process.
  • Allow professionals to diagnose and repair the awning:
  • Once you’ve connected with the service center, they will guide you through the next steps, which may include scheduling an appointment with their technicians.
  • Their experienced professionals will thoroughly assess the awning and identify the underlying issue, ensuring an accurate diagnosis.
  • By entrusting your awning to professionals, you can have peace of mind knowing that the repair process will be handled efficiently and effectively.

When facing complex problems with your dometic electric awning, seeking professional assistance is the best course of action. Contact an authorized dometic service center, provide them with the necessary information, and allow their experts to diagnose and repair the awning, ensuring its functionality is restored.

Preventive Maintenance Tips

Regularly clean the awning and its components to prevent debris buildup:

  • Remove any leaves, dirt, or other debris from the awning fabric and frame using a soft brush or broom.
  • Pay special attention to the creases and folds where dirt and debris tend to accumulate.
  • Use a mild soap and water solution to gently clean the awning fabric, avoiding harsh chemicals that could damage the material.
  • Rinse thoroughly with clean water to remove any soap residue.

Check for loose screws or bolts and tighten as needed:

  • Inspect the awning frame for any screws or bolts that may have come loose over time.
  • Using a screwdriver or wrench, tighten any loose screws or bolts to ensure the awning is securely fastened.
  • Pay close attention to the areas where the awning attaches to the rv or the support arms connect to the frame.

Follow manufacturer guidelines for maintenance and care:

  • Refer to the manufacturer’s instructions for specific maintenance guidelines and recommendations.
  • Follow any recommended cleaning methods and frequency.
  • Adhere to any specific care instructions for your particular awning model.
  • Regularly inspect the awning for signs of wear and tear, such as fraying fabric or damaged components, and address any issues promptly.

By regularly cleaning the awning and its components, checking for loose screws or bolts, and following manufacturer guidelines for maintenance and care, you can prevent common problems and prolong the lifespan of your dometic electric awning. Happy camping!

FAQ For Dometic Electric Awning Problems

What Are Common Dometic Electric Awning Problems?

Some common problems with dometic electric awnings include motor malfunctions, fabric tears, and control panel issues.

How Can I Troubleshoot Motor Malfunctions In My Dometic Electric Awning?

To troubleshoot motor malfunctions, check the wiring connections, ensure power supply, and inspect for any obstructions or debris.

How Do I Prevent Fabric Tears In My Dometic Electric Awning?

To prevent fabric tears, regularly inspect for any signs of wear, avoid retracting the awning during windy conditions, and properly maintain the awning fabric.


To wrap up, troubleshooting and resolving dometic electric awning problems requires patience, careful assessment, and a comprehensive understanding of the system. Whether it’s an issue with the motor, wiring, or control panel, taking the time to identify the root cause is crucial.

Regular inspection and maintenance can prevent many problems from occurring in the first place, ensuring the longevity and functionality of your electric awning. When experiencing problems, refer to the manufacturer’s manual, reach out to professionals for assistance, or consider diy solutions if you feel confident.

Keep in mind that safety should always be a priority when dealing with electrical components. With proper knowledge and resources, you can overcome any issues and enjoy the convenience and comfort of your dometic electric awning for years to come.

Leave a Comment